Project management for small agencies
Client projects with the client in the room: threads they can follow, a plan that forecasts when you'll deliver, and a Friday update drafted for you — with no seat charge for any of them.
Agency tools tend to split into two kinds: the ones that charge for every client login, and the ones that make the client learn a project-management product to see a status. Think Projects does neither. Clients and freelancers are guests — free, unlimited, on every plan — and what they see is a conversation, a task list and a date.
The week, roughly
Monday: the timeline shows what is running this week across every client project, and My work shows each person their own. New requests arrive as messages or by email — a client can reply to any notification from their phone and it lands in the thread. Through the week tasks get ticked, time gets logged against them with a billable flag, and each project's forecast finish updates as estimates prove right or wrong.
Friday: a status update for each project is drafted from the week's activity — done, slipped, coming up, blockers — with a green, amber or red mark. The account manager reads it, changes what they like, and sends it. It is pinned on the project and emailed to the client.
Planning that answers back
Estimates, dependencies and your working calendar give a forecast finish date the tool works out itself. Give the client a milestone — "Site live, 26 October" — and the plan shows whether the forecast reaches it. Add a task and see the date move. Mark someone as away for a fortnight and see it move again. Plan health lists the reasons: a task that starts before the one it waits for can finish, a person overloaded next week, a late task others are waiting on. It is a forecast from the numbers you gave it, not a guarantee — which is what makes it useful in a client conversation.
Time, without invoicing
A running timer and manual entries, per task, per person, billable or not, exported as CSV for whatever you invoice from. We stopped there on purpose: rates, budgets and invoices are what make the large agency tools expensive, and a small agency already has an invoicing tool it likes.
Bringing the past with you
Moving from Teamwork? The import takes your Teamwork backup — projects, task lists, tasks with comments, milestones and messages with replies — though files and time entries stay behind. Asana, Trello, ClickUp and spreadsheets work too. The switching page says what comes across from each.
What it costs
Fifteen people and unlimited projects: $39 a month. Forty people: $79. Clients, freelancers and contractors free and unlimited. Pricing
Want to try it on your own work? Every feature on every plan, a 14-day trial, no card needed — and guests are always free.
Create a workspace